Orders typically ship within 24 hours from one of our regional fulfilment centers. Standard ground shipping is offered at no cost on all orders, regardless of delivery destination. We also offer express shipping options during checkout.
We are able to refund the price you paid for the product, but not the shipping costs if paid. Please make sure the returned product is carefully wrapped and provide a tracking number for all return items as we are not responsible for lost or damaged products that are being returned to us. Note that any returns arriving in damaged condition will not be refundable. We ask that you are responsible for shipping costs and tracking if exchanging or returning a product.
Our email support team is available 24 hours/day with response times typically within an hour during peak hours. To contact us, simply email email@example.com. A support ticked will automatically be created for you and our support team notified immediately.
You’ve heard of the Stratocaster, and perhaps even the Telecaster guitar by Fender. If you’re a bass player, you are well-versed in both the Precision and Jazz Bass models. Well, now you can customize one of these models...